Terms & Conditions

Terms & Conditions — Zenith Marketing

Terminology

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice: “Client,” “You,” and “Your” refers to the person accessing this website. “The Company,” “Ourselves,” “We,” and “Us,” refers to Zenith Marketing. “Party” or “Parties” refers to both the Client and the Company together. Usage of singular/plural or gendered terms is taken as interchangeable.

Privacy Statement

We are committed to protecting your privacy. Any personal information collected is used only by authorized personnel on a need-to-know basis. We will not sell or rent your personal information to third parties. For details on how we collect and use information, please see our Privacy Policy.

Confidentiality

• Client information and records are treated as confidential.
• We may disclose information to affiliates, service partners, or authorities when legally required.
• Clients may request access to their records with reasonable notice.
• Clients should retain copies of any documentation provided to them.

Website Use & Conduct

• You agree not to use the website in a way that interferes with normal operation or other users’ enjoyment of the site.
• Do not upload or transmit malicious code (viruses, malware, etc.).
• Comply with all applicable laws when using the site.

Digital Services, WooCommerce Orders & Subscriptions

• All services offered on this website (Digital Marketing Packages, CRM Automation Packages, and Custom Services) are delivered digitally.
• Service delivery begins immediately after purchase unless otherwise stated on the product page.
• Some services require client participation such as access to CRM, website, or ad accounts.
• Failure to provide required access or information may delay services; the Company is not responsible for such delays.
• All WooCommerce payments are processed securely through approved payment gateways.
• Our services are not set to auto-renew. Clients must manually repurchase the package each month to continue receiving services.

Refund & Returns Policy

• All Digital Marketing Packages and CRM Automation Packages are non-refundable due to immediate access, setup allocation, and digital nature.
• No physical returns are required since all services are digital.
• You may cancel a subscription at any time; cancellation stops future billing but does not refund the current billing period.
• Custom work, CRM integrations, funnel setups, and strategy sessions are non-refundable once initiated.
• If you were charged incorrectly or made a duplicate purchase, contact us within 48 hours at support@zenithmarketingpros.com.

Client Responsibilities

• Clients must provide accurate information during checkout and onboarding.
• Clients must provide any required login credentials (e.g., CRM access, website login, ad accounts).
• Clients are responsible for maintaining the security of their accounts.
• You agree not to misuse our systems, digital products, workflows, or intellectual property.

Intellectual Property

• All CRM workflows, automations, funnels, strategies, templates, designs, and marketing materials provided by Zenith Marketing are the Company’s intellectual property.
• You may not copy, resell, distribute, reproduce, or publish any part of the materials without written permission.
• Access is granted for business use only and cannot be shared outside your organization.

Third-Party Tools & Integrations

• Some services require integration with third-party software such as CRM systems, automation platforms, analytics tools, and email marketing systems.
• The Company is not responsible for downtime, errors, feature changes, or updates made by these third-party platforms.
• Licensing fees for external software (if required) are the responsibility of the client unless stated otherwise.

Disclaimer — Exclusions & Limitations

The website and its content are provided on an “as is” basis. To the fullest extent permitted by law, we disclaim all warranties and exclude liability for any damages arising from your use of the website, including direct, indirect, incidental, consequential, or punitive damages. We do not exclude liability for death or personal injury caused by our negligence where applicable by law.

Indemnification

You agree to indemnify and hold harmless Zenith Marketing and its affiliates, officers, agents, and employees from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms or your use of the website.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Termination

We may suspend or terminate your access to the website or services at any time, for any reason, without prior notice. Obligations and liabilities incurred prior to termination will survive.

Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page. Continued use of the website after changes signifies acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes arising under these Terms will be resolved in the courts of Houston, Texas.